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Outside the Box | Working With A Closer

By October 6, 2025October 17th, 2025Video
Outside The Box video series

In this episode of Outside the Box, Terry Campbell talks with JonMark Smith of Live Oak Bank about what really happens behind the scenes of a loan closing.

JonMark explains how closers bridge the gap between underwriting and funding—verifying every document, coordinating with lenders and insurance partners, and keeping timelines on track. They discuss:

  • Common hurdles like documentation delays and insurance requirements
  • Why insurance should be secured as soon as you sign a purchase agreement
  • How collaboration between lenders and insurers keeps deals from falling apart

Whether it’s a 45-day acquisition or a 120-day construction project, Jon Mark reminds borrowers that preparation and communication make all the difference.👉 Watch the full conversation: