In this Outside the Box video, Terry Campbell dives into one of the most misunderstood areas of storage insurance: customer goods and legal liability. As both a self-storage insurance specialist and industry veteran with more than three decades of experience spanning facility ownership, construction, and lending, Terry offers a unique perspective on what owners need to know to stay protected. Whether you’re a seasoned operator or just entering the market, this conversation helps clarify how to reduce exposure and offer smarter coverage over your tenants.
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