In this quick-hit conversation from ISS 2025, Terry Campbell chats with Jenny Bortman from Universal Insurance, about what’s shifting in the self-storage insurance landscape—from rising facility complexity to the increasing role of security technology in underwriting decisions.
Jenny also shares key advice for new owners: don’t wait until the last minute to secure insurance. Unlike home or auto coverage, self-storage insurance takes time to get right.
Watch the full conversation to hear her take on what carriers are watching in 2025—and how to stay ahead of the curve.
